Return calls fast, texted back promptly, confirm the appointment and came EARLY on the appointment day. Extremely communicative, very professional and fixed the issue with photos sent to my phone. I too own a small business and understand the difficulty of working and constant communication with clients especially during a busy season. But this is what sets you apart from the other competitors.
You know what a sense of relief is when you have a friend in the business? I own my own company and Miles was referred to me by my Neighbor! We had water coming down in buckets! He came out sealed it and repaired it. He also assured us that we did not need a new roof! We own several other properties and he brings us such comfort. He always answers his phone and no matter how busy he is he makes time for us!
These guys are amazing! They came out to my house that I rent at and completely replaced my roof in 4 days! There was even unforeseen problems that they had to fix that they did not expect & it still did not affect their attitudes, quality of work, or job completion time. They went the extra mile to make sure I understood what the process was and that i was prepared in advance for their teams arrival.
We had R E Roofing replace our roof over the summer (July 2018). What wonder service from Miles and his crew. Miles was very knowledgeable and patience with us. It took us a long time to move forward as we were doing our roof and solar at the same time. The crew at RE Roofing is excellent. Worked hard and completed the job on time. Site was always cleaned up and Miles was great about checking in with us…